HOW DO WE GET STARTED?
First things first, send us a message so that we can begin chatting about your project. We'll ask you a few questions to make sure that we're all a good fit. Then, we'll put together a custom project proposal so that you know what the exact investment is ahead of time. Please note that we serve clients on a first come, first serve basis to help with consistent schedule flow. So, whether you start right away, or a few months later, a non-refundable 50% downpayment is required to hold your spot in our schedule.
HOW LONG DOES THE BRANDING PROCESS TAKE?
Turn around time various depending on project scope, as well as client response time. But typically, our branding package takes 6-8 weeks from start to completion.
DO YOU OFFER INTRODUCTORY BRAND STRATEGY CONSULTATIONS?
Absolutely! If you aren't quite ready to invest in our full branding package, or if you're feeling a bit overwhelmed about the positioning of your brand, then we'd be happy to provide brand strategy consultation services. We'll begin by sending over an in-depth questionnaire for you to fill out and once finished, we'll hop on the phone to discuss your business, as well as any other lingering questions you may have.
At the end of our time together, you'll walk away with a complete brand strategy, which goes over your brand's passion, purpose, and target market, while also analyzing your competition and overall goals so that you have a better handle on how to move forward. A visual moodboard is also included.
DO YOU OFFER WEBSITE DESIGN?
While our primary focus is on branding, we DO offer website design to clients of ours that have already worked through our branding package. For clients that are interested in moving on with website design, there are two routes you can take. The first is both simple and affordable, and includes having us customize a pre-existing template on SquareSpace so that it feels cohesive with your brand. The second is more complex, and includes having us design a website for you from scratch on the platform of your choice (like WordPress, Shopify, etc.). If you opt for the latter, please note that we'll need to outsource a developer to help make your design come to life on screen.
CAN I GET MORE THAN ONE COLLATERAL ITEM?
Yes! While our branding package offers one complimentary collateral item of your choice, you can add on as many others as you'd like. We understand that no two projects are the same and are happy to put together a custom proposal that'll cover all your needs.
WHAT HAPPENS IF MY PROJECT GOES ABOVE THE ORIGINAL SCOPE?
Our branding package, as outlined above, is clear about what's all included. But if anything is added on or we go above the allotted number of refinements (which is rare), we'll simply charge our hourly rate ($100).